Invitation for Request for Expressions of Interest    Status:Approved

GOVERNMENT OF THE PEOPLE'S REPUBLIC OF BANGLADESH

Ministry/Division : Ministry of Social Welfare
Agency : Department of Social Services(DSS)
Procuring Entity Name : Cash Transfer Modernization (CTM) Project
Procuring Entity Code :
Procuring Entity District : Dhaka
Expression of Interest for Selection of : Individual Consultant (National)  (Time-Based)
Title Of Service : Management Information System (MIS) Specialist
EOI Ref. No. : Memo no.41.01.0000.090.07.007.20.187
Date : 26/02/2020

KEY INFORMATION

Procurement Sub-Method : Selection of Individual Consultants (SIC)

FUNDING INFORMATION

Budget and Source of Funds : Development Budget Grant/Credit
Development Partners :

PARTICULAR INFORMATION

Project/Programme Name :
EOI Closing Date and Time : 25/03/2020 5:00 PM
Publication Date : 08/03/2020

INFORMATION FOR APPLICANT

Brief Description of Assignment : Scope of Work: The MIS Specialist will be responsible for implementing software through functional testing, master data validation process integration, post GO live support, case log study, change management request and user/end user training. The consultant hired will support the agency for strengthening its software management capacity. Key responsibilities include, but are not limited to: • Manage the DSS MIS especially with regard to digitizing beneficiary information and automating all parts of the project: application, enrolment, payments and grievance filing and redress; • Facilitate DSS in the use of IT equipment and the MIS by understanding the functions of the users and analyzing current processes and procedures; advising on appropriate means to meet computing needs and assist in the preparation of associated bidding documents; • Develop system for Cross-referencing, aggregating, and analyzing various forms of data to produce analytical reports. • Work closely with the IT firm to coordinate and explain specification, business rules that help deliver the task and check the update of tasks. • Understand the operational process through analysis of user requirements and help development firms to transform that process flow through logic; • Independently develop and provide system requirement specification with standard change request management that helps to maintain schedule and problem logs throughout project life cycle to ensure each problem is solved within schedule; • Understanding of workflow or modification of existing programs and ability to write technical business document for the program • Analyze, troubleshoot and maintain oracle systems; • Lead implementation of different types of processes in MIS; • Lead the effort to prepare User Acceptance Tests (UAT) cases and train UAT team accordingly; • Lead the User Acceptance Test (UAT) of the system before deploying to production; • Ensure end user and stakeholder feedback are collected, analyzed and incorporated to provide solutions to any discrepancy; • Ensure smooth delivery and operation of IT services by monitoring system performances; • Supervise all MIS related IT operational activities supported by CTM; • Train and supervise the function of the field workers who collect and provide data to the MIS system; • Coordinate the administration, maintenance, and training associated with the MIS and database management system at the PMU and the field staff of DSS; • Review deliverables of related vendors; • Provide general support on DSS MIS usage and capability development; • Liaise with Government agencies and payment services providers (PSPs) to facilitate smooth data exchange for enrolment authentication and electronic payment of safety net benefits to DSS program beneficiaries; • Any other task assigned by DSS.
Experience, Resources and Delivery Capacity Required : Qualification, Experiences and Skills required: ? At least a Bachelor’s Degree in ICT / CSE /CST/ CIS / EEE / ECE; or Master’s Degree in Electronics/Mathematics /Statistics / IT / Computer Engineering / Computer Science/ Library & Information Science / MIS; ? At least five (5) years of experience in system design of major business system, experience of working with any Enterprise Resource Planning (ERP) or MIS;; ? Demonstrated successful experience managing complex technical project; ? Minimum five (5) years involvement in system analysis and designing of any major business processes; ? Strong knowledge and practical experience on PL/SQL; ? Strong knowledge of Oracle database design structure; ? Professional experience in MySQL and Oracle Database; ? Expertise in Java and PHP with Spring and Laravel Framework; ? Excellent communication skills (speaking and writing) in English and Bengali; ? At least three (3) years of supervisory experience; ? At least one (1) year of Project lead experience.
Other Details (if applicable) : "2. DSS now invites eligible applicant(s) to indicate their interest in providing the services mentioned above. Interested Consultants need to provide information demonstrating that they have the required qualifications and relevant experience to perform the services. Applicants are required to submit their Expressions of Interest (EOI) comprising of a CV (including employment history with duties and responsibilities) [one hard copy and also a soft copy in CD (MS word format)] and a forwarding letter describing briefly the reasons that the applicant considers him/her-self best suited to perform the assignment. 3. The attention of interested Consultants is drawn to paragraphs 3.14, 3.16 and 3.17 of the World Bank’s “Procurement Regulations for IPF Borrowers, July 2016” (“Procurement Regulations”), setting forth the World Bank’s policy on conflict of interest. 4. The duration of the services will be forty (40) months. However, the contract period may be increased or decreased based on project needs. 5. Application submission form, Details Terms of Reference (TOR) and other information will be available upon request from the address provided below either through email or in person. Application submission form and ToR are also available in CPTU & DSS’s website (http://www. https://cptu.gov.bd & http://www.dss.gov.bd/). 6. The consultant will be selected following the Selection of Individual Consultant method of the World Bank Procurement Regulations for IPF Borrowers, July 2016. 7. Expression of Interest shall have to be submitted to the following address (in person, by mail or through email) by 25 March 2020 by 5:00 pm and be clearly marked as ""Expressions of Interest for the position of Management Information System (MIS) Specialist (Package No. SD-04)” in the email’s subject line or on top of the envelope. 8. The Procuring Entity reserves the right to accept or reject any or all EOIs without assigning any reason whatsoever."
Association with foreign firms is : Not Applicable
Eoi Detail Information
Ref No Phasing Of Services Location Start Date Completion Date
1 Single Phase Cash Transfer Modernization (CTM) Project, Dhaka April 2020 June, 2023

PROCURING ENTITY DETAILS

Name of Official Inviting EOI : A K M Fazluzzoha
Designation of Official Inviting EOI : Project Director
Address of Official Inviting EOI : Cash Transfer Modernization (CTM) Project, Department of Social Services (DSS), E-8/B-1, Agargaon, Sher-e Bangla Nagar, Dhaka-1207.
Contact details of Official Inviting EOI : Phone : 02-8181272, Fax : , Email : pd.ctm@dss.gov.bd
The procuring entity reserves the right to accept or reject all tenders